At QuickEzee, your satisfaction is our priority. If something goes wrong with your order, we’re here to make it right.

Order Issues

If your food is incorrect, missing, or not up to our standards, please contact us within 30 minutes of delivery. We’ll review the issue and offer a suitable resolution—refund, replacement, or credit.

Refund Eligibility

Refunds are only applicable for:

  • Wrong items delivered

  • Undelivered orders

  • Canceled orders (within a limited timeframe)

Please note: Refunds are not applicable for change of mind after order confirmation or food dissatisfaction due to personal taste.

Processing Time

Approved refunds will be processed within 5–7 business days to your original payment method.

Need Help?

Reach out to our support team via Contact Us. We’re available 24×7 to assist you.